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  Topic Review (Newest First)
11-17-2019 03:33 AM
RonT I have a 2018 Sonata Limited with the Ultimate Package and the GPS does give me a route that that gets me to the destination but it takes me on a route over local roads and back streets that add miles and time to the trip. On a 90 mile trip from my NJ home to Philadelphia International Airport the GPS repeatedly wanted to route me over numerous two lane local road instead of limited access highways. I know how to get this destination so I was testing the GPS and if I followed the GPS routes the trip would have been more miles and taken more time. I had checked the options and it allows for toll roads and limited access highways but still it tries to avoid these in favor of local roads with many more traffic signals, more miles and much more time.

I have not done the upgrade because to do it free it takes a long time to load the SD card and then 35 minutes that I have keep the car running to install the upgrade. I wondered if I could use a blank SD card to load the updated software and the swap the SD cards so I would not lose the entertainment software if I had failure in the update process.
07-20-2019 05:22 PM
DallasORBob
Quote:
Originally Posted by Deneye View Post
I have had trouble with my 2013 Sonata Ltd Navigation since I bought the car new. 20% of the time it does not automatically link with my bluetooth iphone. Fails to recognize some traffic circles that have been in place for 5-10 years. Chooses weird routes, when I know better & faster ones. Fights me to make u-turns until it finally gets the "word" and goes with my route choice. Slow to recalculate if you have to avoid something, and by then you could be a 1/4 mile past the correction point. On some journeys, it has me going way past the proper turn, then retrace the road back for many miles. Naturally, I can see the error on the screen & ignore the stupid choice. However, you have no idea of the true time you are due to arrive at your destination. On some other trips, it calculates the time of travel around 40-50% more than it should be. During the last few miles, it quickly counts down the arrival time, as if it were asleep and suddenly woke up to reality. Dealer says they "must" charge me $200 to install new maps, because that's what Hyundai charges them. I updated my old Garmin for $50 over the internet !!
** These issues are completely unacceptable. Shame on you Hyundai !
2013 Hyundai Sonata Hybrid; the navigation system in this car is a piece of crap; got fed up today after 6 years; decided to update system to see if the bugs in the key entry system would be corrected. After reading the other messages, decided to keep using my phone or my Garmin. Not going to take a chance and spend money of this disaster. Otherwise, the car has been totally trouble free. How could Hyundai get duped so badly with this system?
03-18-2018 08:09 PM
Ctrcbob Sorry to hear that so many owners have problems with their Navi GPS units. So far, no problems with the routing or usage on either my 2015
or 2018. I don't use my iPhone GPS firstly because it is easier to use the cars GPS (I don't like or use Apple Play) and second, I drive through many areas where I get no antenna coverage. Again, no problems.

I'm those of you with routing problems have your route settings the way you like.

Today, just for the **** of it, I connected my older Garmen 1370 and ran it "side by side" with my OEM unit. No differences other than very small differences in altitude readings.
03-18-2018 07:42 PM
Robert
GPS system on 2012 Sante Fe

I have had similar problems and it finally stopped working completely and Hyundai says it is out of watt antsy and refuses to take any responsibility.
03-09-2018 08:58 AM
Susanne53
2014 Sonata GPS system not working after two years

I bought a used 2014 Sonata with 18,000 miles on it in December 2016. The GPS and everything in the car worked great. Then in February of 2018, the GPS could would not list my current location correctly and thus could not navigate me to any of the places I typed in. Basically the GPS is now useless. Also the blue tooth is very spotty, about 50% of the people I call using the blue tooth can hear me and 50% of the people cannot hear me.

I refuse to pay the Hyundai dealership any money to fix something that should have never broken in the first place. Is using an external GPS my only option?????
06-16-2016 02:45 PM
johndoe Hi, was just checking to see if anything has been resolved on the GPS issue for Hyundai. My dad recently purchased a 2015 hyundai sonata and the navigation system(from mapnsoft) is the worst. The maps are correct but the routes are ridiculous taking him completely out of the way one direction only to come back the other direction. This has happened in urban settings both in south florida(jupiter, fla) and on a drive from florida to chicago. He has talked to the mapnsoft people(gps maker) who say "get the update" "call the dealer" and "we don't work on routing" and the dealership people "get the update". The problem definitely lies in the QA department of the mapnquest company. The dealership has made comments to him about "who uses the car gps nowadays, you can just use your phone". Looking into the lemon law policies regarding the state in which he purchased it(fla.). Any information regarding the subject would be appreciated. Thanks.
05-16-2016 02:49 PM
seanpatrick I just purchased a 2016 Sonata Sport with the electronics package. The dealership cannot get the car's navigation to recognize the SD Card. Everyone says a "system-wide update" occurred about 2 weeks ago and since then, the SD Cards do not work. The dealership has tried to insert multiple SD cards to no avail - we encounter error message SD Card not compatible with software. Sounds like a deceptive trade act violation to me.
05-10-2016 07:13 AM
michael_in_france I have a 2012 Santa Fe and the GPS screen flickers badly where I can badly see it. Other problems too, like the Bluetooth being flaky and cutting out when playing music sometimes, but that's by far the biggest problem.

It was under warranty, either from Hyundai or the dealer I bought it from (it came with a one-year warranty) but the dealership said Hyundai is having problems with so many GPS's that replacement parts, a new one that works, aren't available and won't be for months. I've called and stopped in a few times and they say more and more Hyundai's are coming back with exactly the same GPS problem and Hyundai can't or won't do anything about this.

I'm an American living in France but I think my Santa Fe is about the same as the US one's.

Has anybody else heard of 2012-era Hyundai GPS's breaking in bulk? I thought maybe the dealership made it up but don't see why they'd bother because I would, and will, eventually force the issue even if means bringing them to court: it's clearly a warranted part (though they've never claimed otherwise).
03-24-2016 08:06 PM
Anex43
Total Junk

I have a 2015 Sonata Limited, fully loaded that I poured in June 2015. The GPS has been a piece of junk from day one. The only positive thing I can say about it is that it displays on a large screen. I am seriously thinking about going back to my five-year-old .Garman. What major problem is that it often can't find places. I put in a valid address and it shows no results. I know the place exists on the map because it shows up clearly when I get there. Often directions are wrong or so convoluted that they can't really be followed. One example is telling me to proceed for 4+ miles on a road that ends with an a 10th of a mile had merges into another road. On my old Gramen it prompted for results based on partial input I found this very useful. Unfortunately on the hunt day anything that isn't 100% perfect according to its rules results and not finding the location. By the way often its rules don't correspond to what is on maps. I am hoping that the update that Hyundai is providing me with Wellesley solve some of the problems but I'm not holding my breath.
10-01-2015 01:42 PM
Deneye
GPS problems

I have had trouble with my 2013 Sonata Ltd Navigation since I bought the car new. 20% of the time it does not automatically link with my bluetooth iphone. Fails to recognize some traffic circles that have been in place for 5-10 years. Chooses weird routes, when I know better & faster ones. Fights me to make u-turns until it finally gets the "word" and goes with my route choice. Slow to recalculate if you have to avoid something, and by then you could be a 1/4 mile past the correction point. On some journeys, it has me going way past the proper turn, then retrace the road back for many miles. Naturally, I can see the error on the screen & ignore the stupid choice. However, you have no idea of the true time you are due to arrive at your destination. On some other trips, it calculates the time of travel around 40-50% more than it should be. During the last few miles, it quickly counts down the arrival time, as if it were asleep and suddenly woke up to reality. Dealer says they "must" charge me $200 to install new maps, because that's what Hyundai charges them. I updated my old Garmin for $50 over the internet !!
** These issues are completely unacceptable. Shame on you Hyundai !
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